Your Facebook Page:

Years to Build, Seconds to Steal.

Facebook pages are prime targets for hackers. Unauthorized admin access can lock you out, destroy your reputation, and compromise years of hard work. Learn how to protect your digital assets.

News Channel Hijacked

Scammers impersonating Facebook representatives tricked a page owner into granting admin access, leading to a complete takeover and reputational damage.

Non-Profit Locked Out

A hacked personal profile, the sole admin of a non-profit's page, resulted in the organization losing control. Standard support channels failed to help.

Small Business Ad Scam

A hacker silently added themselves as an admin, removed the owner, and began running fraudulent, high-budget ads, racking up charges on the owner's card.

The Threat is Real

100,000s

Facebook accounts hacked daily

25%

of users will experience a hack

Real Stories of Page Hijacking

Learn from the experiences of others to understand the tactics used by hackers and the devastating impact of page theft.

Case 1: The Impersonation Tactic

Victim: A regional news channel in India.

The Attack: Scammers, posing as Facebook representatives, contacted the owner about "setting up payouts." They sent official-looking links for page role management, which, when clicked, granted them admin privileges. They immediately removed all legitimate admins.

The Aftermath: The hackers posted inappropriate content, causing public outrage and severe damage to the channel's reputation.

Key Takeaway: Never grant access or click links from unsolicited "Facebook support" communications. Verify all requests through official channels.

Case 2: The Single Point of Failure

Victim: A U.S. non-profit organization.

The Attack: The executive director's personal Facebook profile was hacked. As she was the sole admin of the organization's page, this single compromised account locked the entire non-profit out.

The Aftermath: Facebook's automated review systems repeatedly failed to resolve the issue, stating the situation "did not violate community standards." The page was only restored after a local news station intervened.

Key Takeaway: Avoid having a single admin. Always have at least two trusted individuals with admin access to your page.

Case 3: The Silent Takeover

Victim: A small business with a 10-year-old page.

The Attack: An unknown admin suddenly appeared and removed the sole owner. The owner had strong security (2FA, good password) and received no email confirmation or warning from Facebook about the new admin addition.

The Aftermath: The hacker immediately started running dozens of high-budget ads for scams, fraudulently charging the owner's credit card.

Key Takeaway: Regularly audit your page roles and admins. A simple notification system for new admin additions could prevent many takeovers.

Getting Your Stolen Page Back

Recovering a stolen page is challenging, but not impossible. Explore these strategies that have worked for others when standard support fails.

This is often the most effective method. Since live chat is typically reserved for advertisers, you may need to run a small ad campaign to gain access.

Create a new page or use an existing one to run a small ad (spend a few dollars).
After a few days, look for the "Contact Support" option in the Meta Business Suite.
Initiate a chat, explain the page hack, and be prepared to provide extensive documentation to prove ownership.
Be persistent. This process can take weeks or even months.

This unconventional method leverages Facebook's IP reporting system to get a faster response from a different team.

Gather proof of ownership (business registration, police report, notarized affidavit).
Go to Facebook's online copyright report form.
Report the entire stolen page URL as content that "copies my work."
In the description, explain that your page was hijacked and attach all supporting documents.
This can sometimes result in a response and page restoration within 24 hours.

If your Facebook page is linked to other Meta assets, you might find a backdoor to regain access.

Instagram: If your Instagram business account is linked, check if you can still post to the page or manage roles via the Meta Business Suite mobile app. You might be able to send a new admin invite.
Business Manager: If your page was owned by a Business Manager account you still control, you may be able to reassign roles through business settings.

When all else fails, making your case public can sometimes work. This should be a last resort.

Post about your situation on other social media platforms like X (Twitter), tagging @Meta and @Facebook.
Contact consumer advocacy segments at local news stations.
Ask your community and followers to report the page as hacked.

Fortifying Your Facebook Page

Prevention is the best defense. Follow these best practices to dramatically reduce the risk of your page being stolen.

Account Security Checklist

✓ Enable Two-Factor Authentication (2FA): This is the single most important step. Require it for all admins.
✓ Use Strong, Unique Passwords: Never reuse passwords across different services. Use a password manager.
✓ Turn on Login Alerts: Get notified immediately about unrecognized logins to your account.
✓ Enroll in Facebook Protect: If prompted, enroll in this program for enhanced security on high-profile accounts.

Admin & Role Management

✓ Principle of Least Privilege: Only grant Admin access to those who absolutely need it. Use Editor or Moderator roles for others.
✓ Have at Least Two Admins: This prevents a single point of failure if one account is compromised.
✓ Regularly Audit Page Roles: Periodically review who has access and remove anyone who no longer needs it.
✓ Use Meta Business Suite: Manage your page as a business asset for an extra layer of security and control.

Your Facebook Page:

News Channel Hijacked

Non-Profit Locked Out

Small Business Ad Scam

The Threat is Real

Real Stories of Page Hijacking

Case 1: The Impersonation Tactic

Case 2: The Single Point of Failure

Case 3: The Silent Takeover

Getting Your Stolen Page Back

Contact Facebook Business Support

Use the "Copyright Infringement" Trick

Leverage Linked Accounts

Public Pressure and Media Help

Fortifying Your Facebook Page

Account Security Checklist

Admin & Role Management

Phishing & Scam Awareness: Do's and Don'ts

DO

DON'T